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feat: add NIST CSF 2.0 nist_csf field to all 754 cybersecurity skills
Mapped every skill to NIST CSF 2.0 subcategory IDs (GV/ID/PR/DE/RS/RC functions) based on subdomain and content analysis. Restores 11 skills corrupted during prior rebase, re-enriching with ATLAS, D3FEND, NIST AI RMF, and CSF 2.0 fields. All 754 skills now carry structured mappings for all 5 security frameworks: - MITRE ATT&CK (in tags) - MITRE ATLAS v5.5 (atlas_techniques) - MITRE D3FEND v1.3 (d3fend_techniques) - NIST AI RMF 1.0 (nist_ai_rmf) - NIST CSF 2.0 (nist_csf)
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@@ -1,16 +1,29 @@
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---
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name: implementing-ticketing-system-for-incidents
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description: >
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Implements an integrated incident ticketing system connecting SIEM alerts to ServiceNow, Jira,
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or TheHive for structured incident tracking, SLA management, escalation workflows, and compliance
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documentation. Use when SOC teams need formalized incident lifecycle management with automated
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ticket creation, assignment routing, and resolution tracking.
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description: 'Implements an integrated incident ticketing system connecting SIEM alerts to ServiceNow, Jira, or TheHive for
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structured incident tracking, SLA management, escalation workflows, and compliance documentation. Use when SOC teams need
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formalized incident lifecycle management with automated ticket creation, assignment routing, and resolution tracking.
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'
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domain: cybersecurity
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subdomain: soc-operations
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tags: [soc, ticketing, servicenow, jira, thehive, incident-management, sla, workflow]
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version: "1.0"
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tags:
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- soc
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- ticketing
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- servicenow
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- jira
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- thehive
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- incident-management
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- sla
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- workflow
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version: '1.0'
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author: mahipal
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license: Apache-2.0
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nist_csf:
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- DE.CM-01
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- DE.AE-02
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- RS.MA-01
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- DE.AE-06
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---
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# Implementing Ticketing System for Incidents
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