# Workflows: Implementing Proofpoint Email Security Gateway ## Workflow 1: Inbound Mail Processing Pipeline ``` External sender sends email | v [DNS MX lookup resolves to Proofpoint] | v [Connection-level filtering] +-- IP reputation check (Proofpoint Nexus) +-- Rate limiting and connection throttling +-- REJECT if known-bad IP | v [Authentication checks] +-- SPF validation +-- DKIM signature verification +-- DMARC policy evaluation +-- FAIL actions: quarantine or reject per policy | v [Content analysis] +-- Anti-spam scoring (ML classifier) +-- Anti-virus scanning (multi-engine) +-- Impostor classifier (BEC detection) +-- NLP analysis for social engineering language | v [URL Defense] +-- Extract all URLs from body and attachments +-- Rewrite URLs through Proofpoint proxy +-- Pre-delivery URL reputation check +-- BLOCK if known malicious | v [Attachment Defense] +-- Static analysis (signatures, heuristics) +-- Dynamic sandbox detonation (if suspicious) +-- Wait for sandbox verdict (up to 7 minutes) +-- QUARANTINE if malicious | v [Policy action] +-- DELIVER: Clean email to mailbox +-- TAG: Add warning banner for external/suspicious +-- QUARANTINE: Hold for admin/user review +-- REJECT: Block with NDR to sender ``` ## Workflow 2: Post-Delivery Threat Response (TRAP) ``` Threat intelligence update received | v [TRAP scans delivered messages retroactively] +-- URL becomes malicious after delivery +-- New malware signature matches delivered attachment | v [Auto-Pull action triggered] +-- Move message from user inbox to quarantine +-- Log retraction in TRAP dashboard +-- Notify SOC team of post-delivery threat | v [SOC investigation] +-- Review TRAP alert and threat details +-- Check if user clicked URL before retraction +-- If clicked: initiate incident response +-- If not clicked: close as contained | v [Update policies] +-- Add sender/domain to block list if needed +-- Create detection rule for similar campaigns +-- Update TAP Dashboard threat tracking ``` ## Workflow 3: Phishing Report and CLEAR Integration ``` User receives suspicious email | v [User clicks "Report Phishing" button (Proofpoint CLEAR)] | v [Email forwarded to Proofpoint analysis pipeline] +-- Automated classification (phishing/spam/clean) +-- URL and attachment analysis | v [CLEAR verdict] +-- MALICIOUS: Auto-retract from all inboxes that received it +-- SPAM: Move to junk for all recipients +-- CLEAN: Return to inbox, thank reporter | v [Metrics and feedback] +-- Track reporter accuracy rate +-- Update user risk score +-- Feed into security awareness metrics ```