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Standards & References: Building Phishing Reporting Button Workflow
MITRE ATT&CK References
- T1566.001: Phishing: Spearphishing Attachment
- T1566.002: Phishing: Spearphishing Link
- T1204: User Execution
- D3-RERE: User Reporting (MITRE D3FEND)
Industry Standards
- NIST SP 800-61 Rev.2: Computer Security Incident Handling Guide
- CIS Controls v8 Control 14: Security Awareness and Skills Training
- ISO 27001 A.6.3: Information Security Awareness, Education and Training
Reporting Platform Comparison
| Platform | Type | Integration | Auto-Triage |
|---|---|---|---|
| Microsoft Report Button | Built-in | M365 native | Via Sentinel/API |
| Cofense Reporter + Triage | Third-party | M365, Google | Yes (Cofense Triage) |
| KnowBe4 PAB | Third-party | M365, Google | Yes (KMSAT) |
| Proofpoint CLEAR | Third-party | M365, Google | Yes (built-in) |
| Hoxhunt | Third-party | M365, Google | Yes (AI-powered) |
Key Metrics
- Report Rate: Percentage of phishing simulations reported (target: >70%)
- Mean Time to Triage: Time from report to classification (target: <10 min)
- False Positive Rate: Legitimate emails reported as phishing
- Threat Catch Rate: Real threats first detected by user reports
- Reporter Accuracy: Percentage of reports that are actual threats