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Standards & References: Anti-Phishing Training Program
NIST Guidelines
- NIST SP 800-50: Building an Information Technology Security Awareness and Training Program
- NIST SP 800-16: Information Technology Security Training Requirements
- NIST SP 800-53 Rev.5: AT-1 through AT-6 - Awareness and Training family
Regulatory Requirements
- PCI DSS 4.0: Requirement 12.6 - Security awareness training for all personnel
- HIPAA: 45 CFR 164.308(a)(5) - Security awareness and training
- SOX: Section 404 - Internal controls requiring security awareness
- GDPR: Article 39(1)(b) - Data protection awareness training
- CMMC 2.0: AT.L2-3.2.1/2/3 - Awareness and training practices
- FFIEC: Information Security Handbook - Security awareness training
Industry Frameworks
- SANS Security Awareness Maturity Model: Five-level maturity assessment
- AISA Phishing Resilience Protocol: Australian standard for phishing testing
- CISA Cybersecurity Awareness Program: Federal awareness guidance
MITRE ATT&CK Techniques Addressed by Training
- T1566: Phishing (all sub-techniques)
- T1598: Phishing for Information
- T1204: User Execution
- T1534: Internal Spearphishing
Key Performance Indicators (KPIs)
| KPI | Description | Target |
|---|---|---|
| Phish-Prone Percentage | Users who click simulated phishing | < 5% |
| Training Completion Rate | Users completing assigned modules | > 95% |
| Report Rate | Users reporting simulated phishing | > 70% |
| Time to Report | Average time to report phishing | < 5 minutes |
| Repeat Offender Rate | Users failing multiple simulations | < 2% |
| Training Satisfaction | Post-training survey score | > 4/5 |
| Knowledge Assessment Score | Quiz/test average score | > 85% |
Training Content Categories
- Email phishing identification
- Business email compromise (BEC)
- Spearphishing and whaling
- Vishing (voice phishing)
- Smishing (SMS phishing)
- QR code phishing (quishing)
- Social media phishing
- Credential harvesting
- Malicious attachments
- USB/physical social engineering