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Standards and References - Vulnerability SLA Breach Alerting
Primary Standards
NIST SP 800-40 Rev 4
- Title: Guide to Enterprise Patch Management Planning
- URL: https://csrc.nist.gov/publications/detail/sp/800-40/rev-4/final
- Relevance: Defines organizational patch management lifecycle and remediation timelines
CISA Binding Operational Directive 22-01
- Title: Reducing the Significant Risk of Known Exploited Vulnerabilities
- URL: https://www.cisa.gov/binding-operational-directive-22-01
- SLA Mandate: Federal agencies must remediate KEV-listed vulnerabilities within specified timeframes (typically 14 days for new additions)
PCI DSS v4.0 Requirement 6.3
- Title: Security Vulnerabilities Are Identified and Addressed
- URL: https://docs-prv.pcisecuritystandards.org/PCI%20DSS/Standard/PCI-DSS-v4_0.pdf
- SLA Requirement: Critical and high-severity vulnerabilities must be patched within 30 days of release; risk-ranked approach for all others
SOC 2 Type II - CC7.1
- Title: Detection and Monitoring of Security Events
- Relevance: Requires evidence of vulnerability management program with defined remediation timelines and tracking
ISO 27001:2022 - Control A.8.8
- Title: Management of Technical Vulnerabilities
- Relevance: Requires timely identification and remediation of technical vulnerabilities with defined response timelines
Industry SLA Benchmarks
SANS Vulnerability Management Maturity
- Critical: 24-48 hours
- High: 7-30 days
- Medium: 30-90 days
- Low: 90-180 days
CIS Controls v8 - Control 7
- Title: Continuous Vulnerability Management
- URL: https://www.cisecurity.org/controls/continuous-vulnerability-management
- Implementation Group 1: Remediate detected vulnerabilities monthly
- Implementation Group 2: Automated remediation tracking with SLA enforcement
- Implementation Group 3: Real-time SLA monitoring with automated escalation
Integration APIs
PagerDuty Events API v2
- URL: https://developer.pagerduty.com/api-reference/a7d81b0e9200f-send-an-event-to-pager-duty
- Endpoint: https://events.pagerduty.com/v2/enqueue
Slack Incoming Webhooks
- URL: https://api.slack.com/messaging/webhooks
- Rate Limit: 1 message per second per webhook
Microsoft Teams Incoming Webhook
Jira REST API
- URL: https://developer.atlassian.com/cloud/jira/platform/rest/v3/
- Relevance: Create and track remediation tickets with SLA metadata