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207 lines
9.6 KiB
Markdown
207 lines
9.6 KiB
Markdown
---
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name: conducting-malware-incident-response
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description: >
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Responds to malware infections across enterprise endpoints by identifying the
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malware family, determining infection vectors, assessing spread, and executing
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eradication procedures. Covers the full lifecycle from detection through
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containment, analysis, removal, and recovery. Activates for requests involving
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malware response, malware eradication, trojan removal, worm containment, malware
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triage, or infected endpoint remediation.
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domain: cybersecurity
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subdomain: incident-response
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tags: [malware-response, malware-analysis, eradication, endpoint-remediation, MITRE-ATT&CK]
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version: 1.0.0
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author: mahipal
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license: Apache-2.0
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---
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# Conducting Malware Incident Response
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## When to Use
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- EDR or antivirus detects malware execution on one or more endpoints
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- A user reports suspicious system behavior indicative of malware infection
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- Threat intelligence indicates a malware campaign targeting the organization's industry
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- Network monitoring detects beaconing traffic consistent with known malware C2 patterns
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- A file detonation in a sandbox returns a malicious verdict
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**Do not use** for analyzing malware samples in a research context; use dedicated malware analysis procedures for reverse engineering.
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## Prerequisites
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- EDR platform with process tree visibility and host isolation capability
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- Malware sandbox environment (Cuckoo, ANY.RUN, Joe Sandbox, Hybrid Analysis)
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- Access to threat intelligence platforms for malware family identification (VirusTotal, MalwareBazaar)
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- Forensic imaging tools for evidence preservation (FTK Imager, KAPE)
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- Clean system images or gold images for endpoint rebuild
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- MITRE ATT&CK framework reference for technique mapping
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## Workflow
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### Step 1: Detect and Confirm Malware Presence
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Validate the malware alert and gather initial indicators:
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- Review EDR alert details: detection name, file path, hash (SHA-256), process tree
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- Check if the detection is a known malware family or generic heuristic detection
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- Query the file hash against VirusTotal, MalwareBazaar, and internal threat intelligence
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- Examine the process execution chain to determine how the malware was delivered
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```
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Detection Summary:
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File: C:\Users\jsmith\AppData\Local\Temp\update.exe
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SHA-256: a1b2c3d4e5f6...
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Detection: CrowdStrike: Malware/Qakbot | VirusTotal: 58/72 engines
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Parent: WINWORD.EXE → cmd.exe → powershell.exe → update.exe
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Delivery: Email attachment (Invoice-Nov2025.docm)
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Network: HTTPS POST to 185.220.101[.]42:443 every 60s
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Persistence: Scheduled Task "WindowsUpdate" → update.exe
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```
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### Step 2: Scope the Infection
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Determine how many systems are affected and the malware's propagation method:
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- Use EDR to search for the malware hash, filename, and behavioral indicators across all endpoints
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- Check for network-based spreading (SMB, WMI, PsExec, exploitation)
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- Query email gateway logs for all recipients of the delivery email
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- Search for C2 communications to the identified infrastructure from other internal hosts
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- Check for persistence mechanisms on all identified infected hosts
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### Step 3: Contain Infected Systems
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Execute containment per the active breach containment procedures:
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- Network-isolate infected endpoints via EDR containment
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- Block malware C2 infrastructure at firewall and DNS
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- Block the malware hash in EDR prevention policy organization-wide
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- Quarantine the delivery email from all mailboxes (if email-delivered)
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- Disable compromised user accounts if credential theft is suspected
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### Step 4: Analyze the Malware
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Perform sufficient analysis to support complete eradication:
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- Submit the sample to a sandbox for dynamic analysis (behavioral report, dropped files, network IOCs)
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- Identify all persistence mechanisms: registry keys, scheduled tasks, services, WMI subscriptions, startup folders
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- Document all file system artifacts: dropped files, modified files, created directories
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- Extract network IOCs: C2 domains, IPs, URLs, user agents, JA3/JA3S hashes
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- Map observed behaviors to MITRE ATT&CK techniques
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```
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Malware Analysis Summary - Qakbot Variant
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━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
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Initial Access: T1566.001 - Spearphishing Attachment (.docm)
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Execution: T1059.001 - PowerShell (encoded downloader)
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Persistence: T1053.005 - Scheduled Task
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Defense Evasion: T1055.012 - Process Hollowing (explorer.exe)
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C2: T1071.001 - HTTPS with custom headers
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Collection: T1005 - Data from Local System (browser credentials)
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Exfiltration: T1041 - Exfiltration Over C2 Channel
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Artifacts:
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- C:\Users\*\AppData\Local\Temp\update.exe (dropper)
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- C:\ProgramData\Microsoft\{GUID}\config.dll (payload)
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- HKCU\Software\Microsoft\Windows\CurrentVersion\Run\{random} (backup persistence)
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- Scheduled Task: "WindowsUpdate" (primary persistence)
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```
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### Step 5: Eradicate the Malware
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Remove all malware artifacts from every infected system:
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- Terminate malicious processes and injected threads
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- Delete malware files from all identified paths
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- Remove persistence mechanisms (scheduled tasks, registry keys, services, WMI subscriptions)
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- Clear browser credential stores if credential harvesting was confirmed
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- Run a full EDR scan to verify no artifacts remain
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- If eradication confidence is low, reimage the system from a known-clean gold image
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### Step 6: Recover and Validate
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Restore systems to production and verify clean status:
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- Reconnect contained systems to the network in stages
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- Monitor for 72 hours for any recurrence of malware indicators
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- Force password resets for all users on infected endpoints
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- Verify that C2 traffic has completely ceased across the environment
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- Update detection rules based on newly discovered IOCs from the investigation
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- Distribute IOCs to threat intelligence sharing partners (ISAC, MISP)
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## Key Concepts
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| Term | Definition |
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|------|------------|
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| **Malware Family** | Classification of malware variants sharing code, infrastructure, or behavior patterns (e.g., Qakbot, Emotet, Cobalt Strike) |
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| **Process Hollowing** | Technique where malware creates a legitimate process in a suspended state, replaces its memory with malicious code, then resumes execution |
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| **Beacon** | Periodic network communication from malware to its C2 server, typically with a set interval and jitter for detection evasion |
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| **Dropper** | Initial malware component that downloads or unpacks the primary payload; often delivered via phishing |
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| **Persistence Mechanism** | Method used by malware to survive system reboots (registry run keys, scheduled tasks, services, WMI event subscriptions) |
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| **IOC (Indicator of Compromise)** | Observable artifact such as file hash, IP address, domain, or registry key that indicates malware presence |
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## Tools & Systems
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- **CrowdStrike Falcon / Microsoft Defender for Endpoint**: EDR platforms for detection, containment, and threat hunting
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- **ANY.RUN / Joe Sandbox**: Interactive malware sandboxes for dynamic behavioral analysis
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- **VirusTotal / MalwareBazaar**: Malware intelligence platforms for sample identification and IOC enrichment
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- **KAPE (Kroll Artifact Parser and Extractor)**: Forensic triage tool for rapid artifact collection from infected endpoints
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- **YARA**: Pattern-matching engine for creating custom malware detection rules based on observed indicators
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## Common Scenarios
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### Scenario: Emotet Loader Leading to Cobalt Strike Deployment
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**Context**: EDR detects a macro-enabled document that spawns PowerShell, downloads an Emotet DLL, which subsequently loads a Cobalt Strike beacon. Three hosts are infected within 45 minutes.
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**Approach**:
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1. Immediately isolate all three hosts and block C2 IPs at the perimeter
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2. Search email gateway for all recipients of the original phishing email and quarantine it
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3. Sweep all endpoints for the Emotet DLL hash and Cobalt Strike beacon indicators
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4. Analyze the Cobalt Strike beacon configuration to extract watermark, C2 profile, and staging URLs
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5. Check for credential harvesting (Mimikatz/LSASS dump) and lateral movement artifacts
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6. Eradicate all malware artifacts and reset credentials for affected users
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**Pitfalls**:
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- Focusing only on Emotet and missing the Cobalt Strike second-stage payload
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- Failing to extract and block the Cobalt Strike Malleable C2 profile indicators
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- Not checking for additional persistence beyond the initial detection (Emotet often installs multiple backup persistence mechanisms)
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## Output Format
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```
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MALWARE INCIDENT RESPONSE REPORT
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=================================
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Incident: INC-2025-1547
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Malware Family: Qakbot (variant: Obama265)
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Delivery Vector: Spearphishing attachment (Invoice-Nov2025.docm)
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First Detection: 2025-11-15T14:23:17Z
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Scope: 4 endpoints confirmed infected
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INFECTION TIMELINE
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14:18 UTC - Phishing email received by jsmith@corp.example.com
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14:19 UTC - Macro executed in WINWORD.EXE
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14:20 UTC - PowerShell downloads update.exe from staging server
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14:21 UTC - update.exe establishes persistence (Scheduled Task)
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14:23 UTC - C2 beacon initiated to 185.220.101[.]42
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14:35 UTC - Lateral spread to WKSTN-087 via stolen credentials
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14:42 UTC - EDR detection fires, SOC alerted
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IOCs EXTRACTED
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File Hashes: [SHA-256 list]
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C2 Domains: [domain list]
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C2 IPs: [IP list]
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File Paths: [artifact paths]
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ERADICATION STATUS
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[x] All malware artifacts removed from 4 hosts
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[x] Persistence mechanisms deleted
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[x] C2 infrastructure blocked
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[x] Compromised credentials reset
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[x] Email quarantined from all mailboxes
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RECOMMENDATIONS
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1. Deploy YARA rule for Qakbot variant detection
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2. Block macro execution in documents from external senders
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3. Implement application whitelisting on finance workstations
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```
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