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52 lines
1.3 KiB
Markdown
52 lines
1.3 KiB
Markdown
# Malware Incident Communication Tracking Template
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## Case Information
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| Field | Details |
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|-------|---------|
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| Case ID | |
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| Severity | P1/P2/P3/P4 |
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| Malware Type | |
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| Communication Lead | |
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## Notification Tracker
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| Stakeholder | Method | Time Sent | Acknowledged | By Whom |
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|------------|--------|-----------|--------------|---------|
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| CISO | Phone | | | |
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| CEO | Phone | | | |
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| Legal | Email | | | |
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| IT Director | Slack | | | |
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| Board | Email | | | |
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## Update Log
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| Update # | Time (UTC) | Type | Recipients | Summary |
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|----------|------------|------|------------|---------|
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| 1 | | Initial | | |
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| 2 | | Status | | |
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## Regulatory Notifications
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| Regulation | Required | Deadline | Sent | Confirmed |
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|-----------|----------|----------|------|-----------|
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| GDPR (DPA) | | 72 hours | | |
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| HIPAA (HHS) | | 60 days | | |
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| State Breach | | Varies | | |
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| SEC (8-K) | | 4 bus days | | |
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## Customer Communication
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- [ ] Notification drafted
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- [ ] Legal review complete
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- [ ] Executive approval
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- [ ] Support resources ready
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- [ ] Notification sent
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- [ ] FAQ published
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## Media Handling
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- [ ] Holding statement prepared
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- [ ] Spokesperson designated
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- [ ] Media inquiry response approved
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- [ ] Social media monitoring active
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## Lessons Learned (Communication)
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- What worked well:
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- What needs improvement:
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- Template updates needed:
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