mirror of
https://github.com/mukul975/Anthropic-Cybersecurity-Skills.git
synced 2026-07-16 04:35:18 +03:00
mukul975
75 lines
4.0 KiB
Markdown
75 lines
4.0 KiB
Markdown
---
|
|
name: building-phishing-reporting-button-workflow
|
|
description: Implement a phishing report button in email clients with automated triage workflow that analyzes user-reported suspicious emails and provides feedback to reporters.
|
|
domain: cybersecurity
|
|
subdomain: phishing-defense
|
|
tags: [phishing-reporting, email-security, incident-response, security-awareness, outlook, microsoft-365, soar]
|
|
version: "1.0"
|
|
author: mahipal
|
|
license: MIT
|
|
---
|
|
# Building Phishing Reporting Button Workflow
|
|
|
|
## Overview
|
|
A phishing reporting button empowers users to flag suspicious emails directly from their email client, creating a critical feedback loop between end users and the security operations center. Microsoft's built-in Report button is now the recommended approach, replacing the deprecated Report Message and Report Phishing add-ins. When combined with automated triage using SOAR platforms, reported emails can be classified, IOCs extracted, and remediation actions taken within minutes. Organizations with effective phishing reporting programs see 70%+ report rates in phishing simulations.
|
|
|
|
## Prerequisites
|
|
- Microsoft 365 or Google Workspace with administrative access
|
|
- SOAR platform or automation capability (Microsoft Sentinel, Splunk SOAR, Cortex XSOAR)
|
|
- Dedicated reporting mailbox for phishing submissions
|
|
- Email security gateway with message retraction capability
|
|
- Security awareness training platform for feedback loop
|
|
|
|
## Implementation Steps
|
|
|
|
### Step 1: Deploy Phishing Report Button
|
|
- Enable Microsoft built-in Report button via Security & Compliance Center
|
|
- Configure user reported settings: route to reporting mailbox and Microsoft
|
|
- For third-party: deploy KnowBe4 Phish Alert Button or Cofense Reporter
|
|
- Verify button appears in Outlook desktop, web, and mobile clients
|
|
- Configure report options: Report Phishing, Report Junk, Report Not Junk
|
|
|
|
### Step 2: Build Automated Triage Pipeline
|
|
- Configure reporting mailbox monitored by SOAR platform
|
|
- Auto-extract IOCs from reported emails: URLs, attachments, sender info, headers
|
|
- Submit URLs to VirusTotal, URLScan.io for reputation check
|
|
- Submit attachments to sandbox for dynamic analysis
|
|
- Check sender against known threat intelligence feeds
|
|
- Auto-classify: confirmed phishing, spam, simulation, legitimate
|
|
|
|
### Step 3: Implement Response Actions
|
|
- Confirmed phishing: auto-retract from all inboxes, block sender domain
|
|
- Confirmed spam: move to junk for all recipients
|
|
- Simulation email: mark as correctly reported, credit user
|
|
- Legitimate email: return to inbox, notify reporter
|
|
- Generate IOC report for threat intelligence team
|
|
|
|
### Step 4: Create Feedback Loop
|
|
- Send automated thank-you response to reporter within 5 minutes
|
|
- Include classification result when analysis completes
|
|
- Track reporter accuracy and engagement metrics
|
|
- Recognize top reporters in monthly security newsletter
|
|
- Feed reporting metrics into security awareness training program
|
|
|
|
### Step 5: Measure and Optimize
|
|
- Track mean time to triage (target: under 10 minutes automated)
|
|
- Monitor report volume trends and false positive rates
|
|
- Measure user reporting rate in phishing simulations
|
|
- Report on confirmed threats caught by user reports vs. gateway
|
|
- Optimize automation rules based on classification accuracy
|
|
|
|
## Tools & Resources
|
|
- **Microsoft Report Button**: Built-in Outlook phishing reporting
|
|
- **Cofense Reporter + Triage**: Enterprise phishing reporting and automated analysis
|
|
- **KnowBe4 Phish Alert Button**: Integrated reporting with simulation platform
|
|
- **Microsoft Sentinel**: SOAR automation for triage workflow
|
|
- **Proofpoint CLEAR**: Closed-loop email analysis and response
|
|
|
|
## Validation
|
|
- Report button visible and functional across all Outlook platforms
|
|
- Reported email arrives in dedicated mailbox within 60 seconds
|
|
- Automated triage classifies test phishing email correctly
|
|
- Auto-retraction removes confirmed phishing from all inboxes
|
|
- Reporter receives feedback notification with classification
|
|
- Metrics dashboard shows report volume and accuracy trends
|