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mukul975
35 lines
1.2 KiB
Markdown
35 lines
1.2 KiB
Markdown
# Vulnerability Remediation SLA Policy Template
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## 1. Purpose
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This policy defines mandatory timeframes for remediating identified vulnerabilities based on severity and asset criticality.
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## 2. SLA Matrix
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| Severity | Tier 1 | Tier 2 | Tier 3 |
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|----------|--------|--------|--------|
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| Critical | 48h | 72h | 7 days |
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| High | 7 days | 14 days | 30 days |
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| Medium | 30 days | 45 days | 60 days |
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| Low | 90 days | 90 days | 90 days |
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## 3. Escalation Procedure
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| Threshold | Action | Notification |
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|-----------|--------|-------------|
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| 75% elapsed | Warning | Asset Owner |
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| SLA breach | Escalation L1 | Manager + Security |
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| Breach + 7d | Escalation L2 | Director |
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| Breach + 30d | Risk Acceptance | CISO |
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## 4. Exception Process
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- Requestor: [Asset owner name]
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- Justification: [Reason for exception]
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- Compensating Controls: [Mitigations in place]
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- New Deadline: [Extended date]
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- Approved By: [Security leadership]
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## 5. Monthly Compliance Report
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| Metric | This Month | Last Month | Trend |
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|--------|-----------|------------|-------|
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| Compliance Rate | [%] | [%] | [arrow] |
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| MTTR (Critical) | [N days] | [N days] | [arrow] |
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| Open Breaches | [N] | [N] | [arrow] |
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