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Anthropic-Cybersecurity-Skills/skills/conducting-social-engineering-pretext-call/references/workflows.md
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# Workflows: Social Engineering Pretext Call
## Vishing Campaign Workflow
```
┌─────────────────────────────────────────────────────────────────┐
│ VISHING CAMPAIGN WORKFLOW │
├─────────────────────────────────────────────────────────────────┤
│ │
│ 1. AUTHORIZATION & SCOPING │
│ ├── Obtain written authorization │
│ ├── Define target list (departments, roles) │
│ ├── Define boundaries (no C-suite, no threats) │
│ ├── Agree on pretext scenarios │
│ ├── Confirm call recording legality │
│ └── Establish deconfliction process │
│ │
│ 2. OSINT RECONNAISSANCE │
│ ├── Employee enumeration (LinkedIn, website) │
│ ├── Organizational structure mapping │
│ ├── Technology stack identification │
│ ├── Internal terminology and process research │
│ └── Target prioritization │
│ │
│ 3. PRETEXT DEVELOPMENT │
│ ├── Select scenario(s) per target role │
│ ├── Draft call scripts with key phrases │
│ ├── Prepare objection handling responses │
│ ├── Set up caller ID spoofing (authorized) │
│ └── Rehearse delivery │
│ │
│ 4. CALL EXECUTION │
│ ├── Execute calls according to schedule │
│ ├── Record calls (with legal authorization) │
│ ├── Document responses and disclosures │
│ ├── Note verification attempts by targets │
│ └── Track time-to-disclosure metrics │
│ │
│ 5. ANALYSIS & REPORTING │
│ ├── Calculate disclosure rates by department │
│ ├── Identify patterns (role, tenure, training) │
│ ├── Compare against industry benchmarks │
│ ├── Generate remediation recommendations │
│ └── Present findings to stakeholders │
│ │
└─────────────────────────────────────────────────────────────────┘
```
## Pretext Selection Decision Tree
```
Select Pretext Based on Target Role
├── IT/Technical Staff
│ ├── Vendor support call (patch emergency)
│ ├── Cloud provider security alert
│ └── Penetration test notification (meta-pretext)
├── Finance/Accounting
│ ├── Wire transfer verification (CEO fraud)
│ ├── Vendor payment update
│ └── Audit compliance request
├── HR/Recruiting
│ ├── Benefits enrollment verification
│ ├── Background check follow-up
│ └── Payroll system update
├── Executive Assistants
│ ├── Executive impersonation (travel issue)
│ ├── Board meeting preparation
│ └── Urgent document request
├── General Employees
│ ├── IT Helpdesk (password reset/VPN update)
│ ├── Facilities (badge system update)
│ └── Survey/research call
└── Front Desk/Reception
├── Delivery/courier pretext
├── Visitor registration
└── Employee directory request
```