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84 lines
4.6 KiB
Markdown
84 lines
4.6 KiB
Markdown
# Workflows: Social Engineering Pretext Call
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## Vishing Campaign Workflow
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```
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┌─────────────────────────────────────────────────────────────────┐
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│ VISHING CAMPAIGN WORKFLOW │
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├─────────────────────────────────────────────────────────────────┤
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│ │
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│ 1. AUTHORIZATION & SCOPING │
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│ ├── Obtain written authorization │
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│ ├── Define target list (departments, roles) │
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│ ├── Define boundaries (no C-suite, no threats) │
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│ ├── Agree on pretext scenarios │
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│ ├── Confirm call recording legality │
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│ └── Establish deconfliction process │
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│ │
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│ 2. OSINT RECONNAISSANCE │
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│ ├── Employee enumeration (LinkedIn, website) │
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│ ├── Organizational structure mapping │
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│ ├── Technology stack identification │
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│ ├── Internal terminology and process research │
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│ └── Target prioritization │
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│ │
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│ 3. PRETEXT DEVELOPMENT │
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│ ├── Select scenario(s) per target role │
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│ ├── Draft call scripts with key phrases │
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│ ├── Prepare objection handling responses │
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│ ├── Set up caller ID spoofing (authorized) │
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│ └── Rehearse delivery │
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│ │
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│ 4. CALL EXECUTION │
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│ ├── Execute calls according to schedule │
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│ ├── Record calls (with legal authorization) │
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│ ├── Document responses and disclosures │
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│ ├── Note verification attempts by targets │
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│ └── Track time-to-disclosure metrics │
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│ │
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│ 5. ANALYSIS & REPORTING │
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│ ├── Calculate disclosure rates by department │
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│ ├── Identify patterns (role, tenure, training) │
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│ ├── Compare against industry benchmarks │
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│ ├── Generate remediation recommendations │
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│ └── Present findings to stakeholders │
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│ │
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└─────────────────────────────────────────────────────────────────┘
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```
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## Pretext Selection Decision Tree
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```
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Select Pretext Based on Target Role
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│
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├── IT/Technical Staff
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│ ├── Vendor support call (patch emergency)
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│ ├── Cloud provider security alert
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│ └── Penetration test notification (meta-pretext)
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│
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├── Finance/Accounting
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│ ├── Wire transfer verification (CEO fraud)
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│ ├── Vendor payment update
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│ └── Audit compliance request
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│
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├── HR/Recruiting
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│ ├── Benefits enrollment verification
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│ ├── Background check follow-up
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│ └── Payroll system update
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│
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├── Executive Assistants
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│ ├── Executive impersonation (travel issue)
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│ ├── Board meeting preparation
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│ └── Urgent document request
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│
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├── General Employees
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│ ├── IT Helpdesk (password reset/VPN update)
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│ ├── Facilities (badge system update)
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│ └── Survey/research call
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│
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└── Front Desk/Reception
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├── Delivery/courier pretext
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├── Visitor registration
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└── Employee directory request
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```
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