mirror of
https://github.com/mukul975/Anthropic-Cybersecurity-Skills.git
synced 2026-06-13 06:34:57 +03:00
mukul975
27c6414ca5
Complete skill folder anatomy across all cybersecurity skills: - scripts/agent.py: 80-150 line Python agents using real libraries (impacket, boto3, azure-mgmt-*, kubernetes, pefile, yara, scapy, shodan, stix2, etc.) - references/api-reference.md: real API documentation with method signatures - LICENSE: MIT license for all skill folders
76 lines
2.4 KiB
Markdown
76 lines
2.4 KiB
Markdown
# API Reference: Implementing Ticketing System for Incidents
|
|
|
|
## Libraries
|
|
|
|
### requests (HTTP Client)
|
|
- **Install**: `pip install requests`
|
|
- Used for ServiceNow REST API and TheHive API
|
|
|
|
## ServiceNow REST API
|
|
|
|
### Incident Table (`/api/now/table/incident`)
|
|
|
|
| Method | Endpoint | Description |
|
|
|--------|----------|-------------|
|
|
| GET | `/table/incident` | List/query incidents |
|
|
| POST | `/table/incident` | Create new incident |
|
|
| PATCH | `/table/incident/{sys_id}` | Update incident |
|
|
| DELETE | `/table/incident/{sys_id}` | Delete incident |
|
|
|
|
### Key Incident Fields
|
|
|
|
| Field | Description |
|
|
|-------|-------------|
|
|
| `short_description` | Incident title |
|
|
| `description` | Full description |
|
|
| `urgency` | 1 (High), 2 (Medium), 3 (Low) |
|
|
| `impact` | 1 (High), 2 (Medium), 3 (Low) |
|
|
| `priority` | Auto-calculated from urgency + impact |
|
|
| `state` | 1 (New) through 7 (Closed) |
|
|
| `assignment_group` | Team assigned |
|
|
| `work_notes` | Internal analyst notes |
|
|
| `close_code` | Resolution classification |
|
|
| `close_notes` | Resolution description |
|
|
|
|
### Query Parameters
|
|
- `sysparm_query` -- Encoded query string
|
|
- `sysparm_limit` -- Max results
|
|
- `sysparm_fields` -- Comma-separated fields to return
|
|
- `sysparm_display_value` -- Return display values
|
|
|
|
## TheHive API (v4/v5)
|
|
|
|
### Cases
|
|
|
|
| Method | Endpoint | Description |
|
|
|--------|----------|-------------|
|
|
| POST | `/api/case` | Create case |
|
|
| GET | `/api/case/{id}` | Get case details |
|
|
| PATCH | `/api/case/{id}` | Update case |
|
|
| POST | `/api/case/_search` | Search cases |
|
|
|
|
### Tasks and Observables
|
|
|
|
| Method | Endpoint | Description |
|
|
|--------|----------|-------------|
|
|
| POST | `/api/case/{id}/task` | Add task to case |
|
|
| POST | `/api/case/{id}/artifact` | Add observable/IOC |
|
|
|
|
### Severity Levels
|
|
- 1: Low, 2: Medium, 3: High, 4: Critical
|
|
|
|
### TLP Levels
|
|
- 0: WHITE, 1: GREEN, 2: AMBER, 3: RED
|
|
|
|
## SLA Target Reference
|
|
- P1 (Critical): Response 15 min, Resolve 4 hours
|
|
- P2 (High): Response 30 min, Resolve 8 hours
|
|
- P3 (Medium): Response 4 hours, Resolve 24 hours
|
|
- P4 (Low): Response 8 hours, Resolve 72 hours
|
|
|
|
## External References
|
|
- ServiceNow REST API: https://developer.servicenow.com/dev.do#!/reference/api/
|
|
- TheHive API: https://docs.strangebee.com/thehive/api-docs/
|
|
- Jira Service Management: https://developer.atlassian.com/cloud/jira/service-desk/rest/
|
|
- NIST Incident Handling: https://csrc.nist.gov/pubs/sp/800/61/r2/final
|