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mukul975
52 lines
1.5 KiB
Markdown
52 lines
1.5 KiB
Markdown
# Workflows - Vulnerability Remediation SLA
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## Workflow 1: SLA Assignment and Tracking
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```
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Vulnerability Discovered
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│
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├──> Determine Severity (CVSS + EPSS + KEV)
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├──> Determine Asset Tier (CMDB lookup)
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├──> Calculate SLA Deadline
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│
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├──> Create Remediation Ticket (Auto)
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│ ├──> Assign to responsible team
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│ ├──> Set SLA deadline
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│ └──> Include remediation instructions
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│
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├──> Monitor Progress
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│ ├──> 50% elapsed: Status check
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│ ├──> 75% elapsed: Warning notification
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│ └──> 100% elapsed: Breach escalation
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│
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└──> Verify Remediation
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├──> Re-scan target
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├──> Confirm vulnerability resolved
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└──> Close ticket
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```
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## Workflow 2: SLA Breach Escalation
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```
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SLA Breached (100% elapsed)
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│
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├──> Day 0: Auto-notify asset owner + manager
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├──> Day 7: Escalate to department head
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├──> Day 14: Escalate to CISO
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├──> Day 30: Require formal risk acceptance
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└──> Day 90: Report to executive committee
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```
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## Workflow 3: Exception Management
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```
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Exception Request Submitted
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│
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├──> Validate justification
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├──> Verify compensating controls
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├──> Risk assessment review
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│
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├──> Approved → Set new deadline, document in system
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└──> Denied → Original SLA enforced, escalate
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```
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